Frequently Asked Questions
Find answers to common questions about Tenshikiro's transcription service.
General Questions
Tenshikiro is an advanced AI-powered audio transcription platform that converts speech to text with high accuracy. Our service is designed for professionals, students, content creators, and anyone who needs reliable transcription of audio files.
Tenshikiro uses state-of-the-art AI models that typically achieve 90-95% accuracy for clear audio with standard accents. Accuracy may vary depending on audio quality, background noise, speaker accents, and technical terminology. Our editor allows you to easily correct any errors in the transcription.
We support most common audio and video formats including:
- Audio: MP3, WAV, M4A, FLAC, AAC, OGG
- Video: MP4, MOV, AVI, WMV
If you have a file in a different format, please contact our support team for assistance.
Subscription & Pricing
Each subscription plan comes with a monthly allocation of credits. One credit typically covers one minute of audio transcription. Credits are deducted based on the length of your audio file and the selected transcription options. Unused credits do not roll over to the next month.
Yes, you can upgrade or downgrade your subscription plan at any time from your account settings. Changes to your plan will take effect at the start of your next billing cycle. If you upgrade mid-cycle, you'll get immediate access to the additional features and credits of your new plan.
Technical Questions
Processing time depends on the length of your audio file and current system load. Typically, a 60-minute audio file will be transcribed in 10-15 minutes. You'll receive an email notification when your transcription is ready.
Yes, we take data security very seriously. All file uploads and transcriptions are encrypted both in transit and at rest. Your files are processed on secure servers and are only accessible to you. We do not share your data with third parties, and you can delete your files at any time.